Pilot
Single platform, quick validation
- One core platform module
- Standard CRM and contact center connectors
- Up to 10,000 orchestration events / month
- Community support (48h SLA)
- Veritas basic audit trails
Pricing
Transparent, modular pricing for regulated enterprises. Start with a single platform pilot and expand as your organization matures its assurance capabilities.
Pilot
Single platform, quick validation
Professional
Multi-platform rollout
Enterprise
Full platform suite + governance
Flexible Add-Ons
Usage-based event credits for high-volume campaigns and seasonal spikes.
Certified integrations for Qualtrics, Medallia, NICE, and custom proprietary systems.
AssureStream engineers manage your ML models, retraining, drift detection, and performance monitoring.
Dedicated integration architects, migration support, and custom workflow development.
Plan Comparison
| Feature | Pilot | Professional | Enterprise |
|---|---|---|---|
| Platform modules | 1 | Up to 5 | All 11 |
| Orchestration events | 10k / month | 100k / month | Unlimited |
| Veritas governance | Basic audit | Full governance | Full + custom policies |
| Connectors | Standard | Premium | Premium + custom |
| Support SLA | 48h | 8h (business hours) | 1h critical (24/7) |
| Solutions architect | Shared | Named | Dedicated |
| Data residency | Multi-region | Multi-region | Sovereign / VPC |
| SSO / SAML 2.0 | -- | Included | Included |
| Custom ML models | -- | -- | Available |
Common Questions
Yes. All plans are designed for modular expansion. Upgrade at any time by adding platform modules or increasing your orchestration event allocation.
An orchestration event is any AI-triggered action: a journey intervention, a contact routing decision, a churn prediction score, or a proactive notification. Inbound reads and analytics queries do not count.
Pilot plans are available on a monthly basis. Professional and Enterprise plans are typically 12-month agreements, with quarterly billing available on request.
Enterprise plans include volume-based pricing. Multi-year commitments unlock additional savings. Contact our sales team for a tailored proposal.
All compliance capabilities (audit trails, RBAC, encryption, data sovereignty) are included in every plan at no extra cost. Veritas governance depth varies by tier.
Every plan includes a structured onboarding process. Pilot customers receive a quickstart guide; Professional and Enterprise customers get a dedicated solutions architect for the first 90 days.
Our team will assess your operational needs, regulatory requirements, and integration landscape to recommend the optimal tier and configuration.